Cleaning Services London
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FAQ

Deep Cleaning Service

Deep cleaning is a thorough and comprehensive cleaning process that targets areas and surfaces often overlooked during regular cleaning. It involves detailed attention to corners, crevices, and hard-to-reach places.

The frequency of deep cleaning depends on various factors such as the size of the space, foot traffic, and the presence of pets or children. Generally, it’s recommended to deep clean your space every 3 to 6 months for optimal cleanliness and hygiene.

Our deep cleaning service covers all areas of your home or office, including but not limited to:

 

  • Kitchen: Inside cabinets, appliances, countertops, and floors.
  • Bathroom: Tiles, grout, showerheads, faucets, and toilets.
  • Living Areas: Baseboards, light fixtures, vents, and upholstery.
  • Bedrooms: Dusting of furniture, vacuuming or mopping floors, and changing linens.
  • Additional Areas: Windows, blinds, ceiling fans, and more upon request.

It is optional, we can be using your detergents, or our team comes fully equipped with professional-grade cleaning supplies and equipment. We use environmentally friendly products to ensure safety for you, your family, and pets.

Yes, all of our cleaning specialists are well trained and have years of industry expertise. They have undergone extensive background checks and are fully insured for your piece of mind.

The duration of a deep cleaning session depends on the size and condition of the space. On average, it can take anywhere from 2 to 6 hours. However, for larger or more heavily soiled spaces, additional time may be required.

Absolutely! We understand that every space is unique, and we’re happy to accommodate your specific requirements. Whether you need special attention to certain areas or have specific preferences for cleaning products, we’re here to tailor our service to meet your needs.

Scheduling a deep cleaning service is easy! Simply contact us via phone or email, and our friendly customer service team will assist you in booking a convenient appointment time. We’re flexible and can work around your schedule to ensure minimal disruption.

Yes, all of our cleaning specialists are well trained and have years of industry expertise. They have undergone extensive background checks and are fully insured for your piece of mind.

Your satisfaction is our top priority. If for any reason you’re not completely satisfied with our service, please don’t hesitate to contact us. We’ll make it right by addressing any concerns and ensuring that you’re fully satisfied with the results.

After Builders Cleaning Service

After builders cleaning is a specialized service designed to clean and restore properties after construction or renovation work. It involves removing dust, debris, and construction residues to ensure the space is clean, safe, and ready for occupancy.

Construction and renovation projects often leave behind dust, dirt, and debris that can be hazardous and unsightly. After builders cleaning helps eliminate these remnants, improving indoor air quality, and creating a clean and welcoming environment.

Our after builders cleaning service covers all areas affected by construction or renovation work, including:

 

  • Dusting and wiping surfaces
  • Vacuuming and mopping floors
  • Cleaning windows, sills, and frames
  • Removing paint splatters and residue
  • Cleaning fixtures, fittings, and appliances

It’s best to schedule after builders cleaning as soon as possible once construction or renovation work is complete. This helps prevent settled dust and debris from causing further damage or contamination to surfaces.

Your satisfaction is our priority. If for any reason you’re not completely satisfied with our service, please let us know, and we’ll make it right. Our team will address any concerns and ensure that you’re fully satisfied with the results.

It is optional, we can be using your detergents, or with an extra fee, our team comes fully equipped with professional-grade cleaning supplies and equipment. We use environmentally friendly products to ensure safety for you, your family, and pets.

The duration of after builders cleaning depends on various factors such as the size and condition of the property, the extent of construction or renovation work, and specific cleaning requirements. Our team will provide an estimate based on these factors before starting the cleaning process.

Yes, our cleaning technicians are trained to use safe and effective cleaning methods suitable for a wide range of surfaces, including wood, tile, stone, metal, and glass. We take precautions to avoid damage and ensure thorough cleaning without compromising the integrity of surfaces.

Absolutely! We understand that every property has unique cleaning needs, and we’re happy to customize our service to meet your specific requirements. Whether you need extra attention to certain areas or have special requests, we’ll work with you to ensure your satisfaction.

Scheduling an after builders cleaning service is easy! Simply contact us via phone or email, and our friendly customer service team will assist you in booking a convenient appointment time. We’re flexible and can accommodate tight deadlines to ensure your property is cleaned promptly.

Mobile Car Cleaning Service

Mobile car cleaning is a convenient service where professional cleaners come to your location to clean your vehicle. Whether you’re at home, work, or any other location, our team brings all the necessary equipment and supplies to clean your car on-site.

Our mobile car cleaning service typically includes:

 

  • Exterior wash and wax
  • Interior vacuuming and dusting
  • Interior and exterior window cleaning
  • Tire cleaning and dressing
  • Dashboard and console cleaning
  • Door jamb cleaning
  • Upholstery and carpet shampooing (optional/additional service)

The duration of a mobile car cleaning session varies depending on the size of your vehicle and the specific services requested. On average, it takes between 1 to 3 hours to thoroughly clean a car, but this can vary.

Yes, in order to perform the cleaning service efficiently, we kindly ask that you provide access to water and electricity at the location where the cleaning will take place. This ensures that our team can effectively carry out the cleaning process using our equipment and supplies.

Absolutely! Our mobile car cleaning service is designed to be flexible and convenient. We can clean your car while you’re at work, saving you time and hassle.

Yes, our team uses gentle yet effective cleaning products and techniques that are safe for all vehicle surfaces, including paint, glass, plastic, and upholstery. We take care to avoid any damage while providing a thorough clean.

Certainly! We recognise that each automobile owner has different tastes and needs. Whether you need a basic exterior wash or a comprehensive interior detailing, we’re happy to customize our service to meet your specific needs.

Scheduling a mobile car cleaning appointment is simple! Just contact us via phone, email, or through our website, and our friendly customer service team will help you book a convenient time slot. We’re flexible and can accommodate your schedule.

Your satisfaction is our priority. If for any reason you’re not completely satisfied with our service, please let us know, and we’ll make it right. Our team will address any concerns and ensure that you’re happy with the results.

Yes, all our mobile car cleaning technicians are trained professionals with experience in car detailing. They undergo background checks and are fully insured for your peace of mind.

Window Cleaning Service

Window cleaning is a service designed to remove dirt, grime, and streaks from glass surfaces to enhance visibility, improve aesthetics, and maintain the integrity of windows.

Professional window cleaning ensures a thorough and streak-free result, especially for hard-to-reach windows or those in high-rise buildings. Additionally, it helps extend the lifespan of windows by preventing buildup of dirt and contaminants.

  • Single and double-hung windows
  • Casement windows
  • Sliding windows
  • Bay and bow windows
  • French windows
  • Specialty windows (e.g., stained glass)

Your satisfaction is our priority. If for any reason you’re not completely satisfied with our service, please let us know, and we’ll make it right. Our team will address any concerns and ensure that you’re happy with the results.

The frequency of window washing is determined by location, weather conditions, and personal taste. However, we recommend scheduling professional window cleaning at least twice a year to maintain cleanliness and visibility.

Yes, our window cleaning service includes cleaning window screens and tracks to ensure a comprehensive result. We remove dust, dirt, and debris from screens and tracks, improving airflow and preventing damage to window components.

We use a combination of traditional and modern cleaning methods, including:

 

  • Handwashing with eco-friendly cleaning solutions
  • Squeegee technique for streak-free results
  • Double Side Magnetic Window Cleaner for high-rise and inaccessible windows

Yes, our window cleaning technicians are trained to prioritize safety while delivering high-quality results. We use industry-standard safety equipment and techniques to ensure the protection of your property and our team members.

Yes, we specialize in cleaning windows on multi-story buildings using safe and efficient techniques. Our team is equipped with the necessary tools and training to reach windows at various heights while maintaining safety standards.

Scheduling a window cleaning appointment is easy! Simply contact us via phone, email, or through our website, and our friendly customer service team will assist you in booking a convenient time slot. We’re flexible and can accommodate your schedule.

Office Cleaning Service

Office cleaning is a professional service aimed at maintaining cleanliness, hygiene, and organization in office spaces. It involves regular cleaning and sanitization of all areas to provide a clean and comfortable working environment for employees and visitors.

Professional office cleaning helps create a positive and productive work environment by promoting health, safety, and morale among employees. It also leaves a lasting impression on clients and visitors, reflecting the professionalism and attention to detail of your business.



Our office cleaning service typically includes cleaning and sanitization of:

 

  • Workstations and desks
  • Floors (vacuuming, sweeping, mopping)
  • Restrooms (sinks, toilets, mirrors, floors)
  • Common areas (lobby, reception area, kitchenette)
  • Conference rooms and meeting areas
  • Windows and glass surfaces (interior)
  • Trash removal and recycling

The frequency of office cleaning is determined by factors such as the workplace’s size, foot traffic, and specialised cleaning requirements. We offer flexible cleaning schedules tailored to your preferences, including daily, weekly, bi-weekly, or monthly cleaning services.



Yes, we welcome requests to use specific cleaning products, including those provided by our clients. Whether you prefer certain eco-friendly products or have specific cleaning solutions tailored to your office’s needs, we’re happy to accommodate your preferences. Just let us know your requirements, and our team will ensure that the cleaning is carried out according to your specifications, including the use of your preferred products.

Absolutely! We understand that every office has unique cleaning needs, and we’re happy to customize our service to meet your specific requirements. Whether you need additional attention to certain areas or have special requests, we’ll work with you to ensure your satisfaction.

Yes, all our office cleaning technicians undergo thorough training and background checks to ensure professionalism and reliability. They are fully insured for your peace of mind, and we adhere to strict quality standards to deliver consistent and exceptional service.

Yes, we provide all necessary cleaning supplies, equipment, and tools required to perform the office cleaning service. Our team comes fully equipped with high-quality products and materials to ensure thorough cleaning and sanitization of your office space. Just let us know your requirements, and our team will ensure that the cleaning is carried out according to your specifications, including the use of your preferred products.



Yes, we offer flexible scheduling options, including after-hours cleaning, to minimize disruption to your daily operations. Whether you prefer cleaning during business hours or after everyone has left for the day, we’ll accommodate your schedule.

Requesting a quote for office cleaning services is easy! Simply contact us via phone, email, or through our website, and our friendly customer service team will assist you in assessing your cleaning needs and providing a customized quote tailored to your budget and requirements.

End of Tenancy Cleaning Service

End of tenancy cleaning is a specialized cleaning service designed to restore rental properties to their original condition at the end of a tenancy agreement. It ensures that the property is clean, sanitized, and ready for the next tenant.

End of tenancy cleaning is essential for tenants to fulfill their contractual obligations and receive their full deposit back from the landlord or property management company. It also helps landlords maintain the value of their property and attract new tenants.

Our end of tenancy cleaning service typically includes cleaning and sanitization of:

 

  • Kitchen: Appliances, cabinets, countertops, sinks.
  • Bathroom: Tiles, grout, shower/bath, toilet, sink.
  • Living areas: Floors, baseboards, light fixtures, switches.
  • Bedrooms: Floors, closets, windows, mirrors.
  • Additional areas: Staircases, hallways, entryways, and more upon request.

The duration of an end of tenancy cleaning session depends on various factors such as the size and condition of the property.On average, a thorough cleaning might take between 4 and 8 hours. However, this can vary based on specific requirements.

No, our end of tenancy cleaning team comes fully equipped with professional-grade cleaning supplies and equipment. However, if you have specific preferences or require the use of certain products, you’re welcome to provide them, and we’ll accommodate your request.

 

Yes, we understand that end of tenancy cleaning often needs to be scheduled on short notice to meet moving-out deadlines. We strive to accommodate urgent requests and can often schedule cleaning services within a short timeframe.

While our end of tenancy cleaning service is designed to meet the highest standards and increase the likelihood of receiving your full deposit back, we cannot guarantee specific outcomes. Factors such as the condition of the property before cleaning and the landlord’s criteria may influence deposit returns.

Yes, we stand behind the quality of our end of tenancy cleaning service. If for any reason you’re not satisfied with the cleaning results, please contact us within a reasonable timeframe, and we’ll make it right by addressing any concerns and ensuring your satisfaction.

Scheduling an end of tenancy cleaning appointment is easy! Simply contact us via phone, email, or through our website, and our friendly customer service team will assist you in booking a convenient time slot. We’re flexible and can accommodate your moving-out schedule.

Yes, all our end of tenancy cleaning technicians undergo thorough training and background checks to ensure professionalism and reliability. They are fully insured for your peace of mind, and we adhere to strict quality standards to deliver consistent and exceptional service.

Housekeeping Service

Housekeeping is a professional service that involves the management and maintenance of a household’s cleanliness, organization, and overall tidiness. It encompasses a wide range of tasks aimed at ensuring a clean, comfortable, and welcoming living environment.

Professional housekeeping helps maintain a clean and organized home, promoting a healthier and more enjoyable living environment for residents. It also saves time and effort for busy individuals and families who may not have the time or resources to manage household chores effectively.

Our housekeeping service typically includes:

 

  • Dusting and wiping surfaces
  • Vacuuming or sweeping floors
  • Mopping hard floors
  • Cleaning bathrooms (sinks, toilets, showers, tubs)
  • Cleaning kitchen (countertops, appliances, sinks)
  • Making beds and changing linens
  • Emptying trash bins
  • Tidying up common areas

The frequency of housekeeping is determined by several factors, including the size of your home, lifestyle, and personal preferences. We offer flexible scheduling options, including daily, weekly, bi-weekly, or monthly housekeeping services, tailored to your needs.



Absolutely! We understand that every home is unique, and we’re happy to customize our service to meet your specific requirements. Whether you need extra attention to certain areas or have special requests, we’ll work with you to ensure your satisfaction.

No, our end of tenancy cleaning team comes fully equipped with professional-grade cleaning supplies and equipment. However, if you have specific preferences or require the use of certain products, you’re welcome to provide them, and we’ll accommodate your request.

Yes, we prioritize the use of non-toxic and pet-friendly cleaning products to ensure the safety of your family, including pets and children. Our housekeeping technicians are trained to take precautions to prevent exposure to harmful chemicals.

Scheduling a housekeeping appointment is easy! Simply contact us via phone, email, or through our website, and our friendly customer service team will assist you in booking a convenient time slot. We’re flexible and can accommodate your schedule.

Yes, all our housekeeping technicians undergo thorough training and background checks to ensure professionalism and reliability. They are fully insured for your peace of mind, and we adhere to strict quality standards to deliver consistent and exceptional service.

Your satisfaction is our priority. If for any reason you’re not completely satisfied with our service, please let us know, and we’ll make it right. Our team will address any concerns and ensure that you’re happy with the results.

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